Going to eleven.
Right, but how? What makes something toxic?
We have algorithms that can determine, based on the network, based on what people are doing elsewhere, based on the number of reports, based on mutes and blocks, whether this is a conversation that you’d want to stay in or you’d want to walk away from. And that doesn’t inform any direct action, but it can inform enforcement actions and whatnot, like when a human has to actually review. So toxicity is one such metric, we call it receptivity. Like, are the members of the conversation receptive to each other? We have variety of perspective as an indicator. We have shared reality.
How do you determine someone’s perspective?
Variety of perspective.
Right.
You have to… Like, this is all conversations.
—Thus, Jack “Health Thread” Dorsey.
